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Loyalty Program Tips


Executive Travel contributors and fellow readers help you make the most of very mile.


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MilesManager

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  • Reconcile your award activity so you never miss a mile that is coming to you



Randy Petersen

Randy explains it all

Mileage pro Randy Petersen writes about how to maximize travel-related loyalty programs in every issue of Executive Travel magazine.

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Latest page update: made by jimglab , Mar 1 2010, 11:50 AM EST (about this update About This Update jimglab Edited by jimglab

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Anonymous Info about Frequent Flier ALliances 0 May 28 2007, 1:46 AM EDT by Anonymous
 
Thread started: May 28 2007, 1:46 AM EDT  Watch
Hi, I am an MBA student and am doing a research paper on Customer Loyalty Programs. Wanted to know from you how is billing done among partners in Airline Alliances? Are accounts maintained and a system of Debits and Credits is followed? Is the settlement of accounts done weekly/monthly or Quarterly? how is settlement done after settlement is done (In cash/ or miles are carried forward) ?
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mpwalter Frequent flyer miles expiring 1 Feb 21 2007, 10:19 AM EST by jimglab
Thread started: Feb 21 2007, 9:01 AM EST  Watch
A friend told me that some of his airline miles expired recently, but I don't think mine ever have. What's the story here? Do some airlines points expire and others don't (if so which ones)? How can I tell? Are airlines allowed to just take them away like that -- especially if its so hard to actually use them (so many restrictions, etc.)? And what about American Express MR points -- do they expire?
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wanderer Booking a reward ticket - is it really possible? 0 Dec 1 2006, 11:19 AM EST by wanderer
Thread started: Dec 1 2006, 11:19 AM EST  Watch
I tried so so hard to get tickets to Delhi from NYC after Christmas but ended up only being able to book at ticket using 150,000 miles on AA. Did I mention that I am sitting in coach? How can I get upgraded on an award ticket.
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